Frequently Asked Questions

Everything you need to know about your Cellar Door experience.

What is your standard shipping timeframe?

We offer standard shipping which typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.

How do I initiate a return or exchange?

You can return or exchange any unworn item with original tags attached within 30 days of purchase. Simply visit our online portal to generate a prepaid return label.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Are your materials sustainably sourced?

Yes, Cellar Door is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and partner only with factories that adhere to fair labor standards.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and offer interest-free installments through Klarna and Afterpay.

Can I modify my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.